FAQ

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Please review some of the Frequently Asked Questions (FAQ'S) we have compiled. We have tried to address most of the commonly inquired issues. We you will find here a satisfactory answers to your questions.
Please press the link below that most accurately applies to your question:
1. How do I deposit into my account?

Deposits can be made via Visa, Master Card, Neteller, PrepaidATM,
Moneybookers, 900pay, Western Union and Bank wire.

2. How do I Cashout?

  1. Go to MY ACCOUNT, select WITHDRAW FROM ACCOUNT/CANCEL WITHDRAWAL
  2. Complete the WITHDRAWAL AMOUNT box
  3. Select Bank Draft or Wire Transfer bubble and hit SUBMIT.

Refunds to MasterCard or Visa credit cards are not permitted.

3. Where are you located?

We are located in Belize Central America. It is at the Southeastern tip of
Mexico between the Caribbean Sea and Guatemala.

4. Is overtime scores included when betting the over/under in soccer?

Goals scored after the regulation 90 minutes are not included when
determining winning wagers on soccer totals.


5. Is overtime scores included for American sports?

Yes points scored in overtime are included except for wagers on the fourth quarter.

6. How do I change my password?
  1. Login and go to MY ACCOUNT
  2. Select VIEW/CHANGE PERSONAL DETAILS
  3. Enter the new password in the PASSWORD box and hit SUBMIT.

7. What kinds of bonuses do you offer?

Standard bonuses are listed in the Promotions section at the sites:
www.casino1x2.com, www.exaple.com

8. How do I get the Free $25 bonus?

  1. Go to the PROMOTIONS section of our website.
  2. Select FREE $25 ACCOUNT
  3. Click on OPEN A REAL PLAYER ACCOUNT and complete the three steps, which includes registering a credit card.
Open free25 account

9. Can I wager in the sportsbook with the Free Chips?

Chips are for playing in the casino Only.
After completing rollover requirements you can convert it to cash by
sending an email to accounts@exaple.com after which it can be
wagered in the sportsbook.


10. Why am I not seeing the bonus?

Bonuses awarded as chips can only be seen when you log into your casino account.


11. What is the status of my Cashout?

Kindly send and email to accounts@exaple.com for an update on your cashout

12. How do I update my Credit Card details?

To update the expiration and CVC2 on your card:
  1. Go to MY ACCOUNT select VIEW/CHANGE CREDIT CARD DETAILS
  2. Make the changes and hit SUBMIT.

To change other details kindly send an email request to Support@exaple.com