FAQ

Please review some of the Frequently Asked Questions (FAQ'S) we have compiled. We have tried to address most of the commonly inquired issues. We you will find here a satisfactory answers to your questions.
Please press the link below that most accurately applies to your question:
1. How do I deposit into my account?

Deposits can be made via Visa, Master Card, Neteller, PrepaidATM,
Moneybookers, 900pay, Western Union and Bank wire.

2. How do I Cashout?

  1. Go to MY ACCOUNT, select WITHDRAW FROM ACCOUNT/CANCEL WITHDRAWAL
  2. Complete the WITHDRAWAL AMOUNT box
  3. Select Bank Draft or Wire Transfer bubble and hit SUBMIT.

Refunds to MasterCard or Visa credit cards are not permitted.

3. Where are you located?

We are located in Belize Central America. It is at the Southeastern tip of
Mexico between the Caribbean Sea and Guatemala.

4. Is overtime scores included when betting the over/under in soccer?

Goals scored after the regulation 90 minutes are not included when
determining winning wagers on soccer totals.


5. Is overtime scores included for American sports?

Yes points scored in overtime are included except for wagers on the fourth quarter.

6. How do I change my password?
  1. Login and go to MY ACCOUNT
  2. Select VIEW/CHANGE PERSONAL DETAILS
  3. Enter the new password in the PASSWORD box and hit SUBMIT.

7. What kinds of bonuses do you offer?

Standard bonuses are listed in the Promotions section at the sites:
www.casino1x2.com, www.exaple.com

8. How do I get the Free $25 bonus?

  1. Go to the PROMOTIONS section of our website.
  2. Select FREE $25 ACCOUNT
  3. Click on OPEN A REAL PLAYER ACCOUNT and complete the three steps, which includes registering a credit card.
Open free25 account

9. Can I wager in the sportsbook with the Free Chips?

Chips are for playing in the casino Only.
After completing rollover requirements you can convert it to cash by
sending an email to accounts@exaple.com after which it can be
wagered in the sportsbook.


10. Why am I not seeing the bonus?

Bonuses awarded as chips can only be seen when you log into your casino account.


11. What is the status of my Cashout?

Kindly send and email to accounts@exaple.com for an update on your cashout

12. How do I update my Credit Card details?

To update the expiration and CVC2 on your card:
  1. Go to MY ACCOUNT select VIEW/CHANGE CREDIT CARD DETAILS
  2. Make the changes and hit SUBMIT.

To change other details kindly send an email request to Support@exaple.com

Bookmakers Privacy & Security (Internet1x2)

Internet1x2 is committed to protecting your privacy.
Internet1x2 will not release your personal information and details to anyone else without your explicit consent. Using most powerful security technology on the Internet, Internet1x2 recognizes the vital importance of providing you with the safest online experience protecting your personal and financial information.

Internet1x2 will notify you of:

  • What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site.
  • The organization collecting the information.
  • How the information is used.
  • With whom the information may be shared.
  • What choices are available to you regarding collection, use and distribution of the information.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Internet1x2' control.
  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact info@Internet1x2.com.

Collection of Personal Information

To open your betting account, we must obtain certain personal information,such as name, address, email or phone number as well as demographic information like age.For certain optional transactions, we also collect selected financial information such as credit card details.For certain high dollar transactions, we are legally required to report some personally identifiable information to the authorities.For verification purposes we reserve the right to request proof of identification in an offline format.Your IP address and access times are tracked against your user id for the dual purposes of preventing fraud and creating an audit trail when placing a wager, or logging onto our secure server.

Use of Personal Information

We only use your personal information to service your account and to improve our services to you.However, we do share some credit information as part of normal business operations with banks or credit card processing and verification services.These entities may not use your information for secondary purposes, unless required by law.Otherwise, under no circumstances will information you provide to Internet1x2 be transmitted in any way to a third party.Internet1x2 will not disclose details of individual's net winnings or losses.It is your responsibility to keep track of your winnings and report them to the proper authorities,if you reside in a jurisdiction where those winnings are taxable.

Communication from the Site, Special Offers and Updates

Upon registration every user will receive an email confirming his successful registration.Members will occasionally receive information on products,services and special promotions by newsletter.Users may opt out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at support@Internet1x2.com. On rare occasions it is necessary to send out a strictly service related announcement.For instance, if our service is temporarily suspended for maintenance or we change our policies we might send you an email.We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Control of Personal Information

If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or deactivate that user's personally identifiable information provided to us.This can usually be done by emailing our Customer Support at support@Internet1x2.com.However, please understand we cannot completely delete user information because of legal/regulatory and technical back up requirements.

Security

Internet1x2 secures your account information from unauthorized access, use or disclosure.You must enter your unique User Name and Password each time you want to access your account information or place bets.Never share your account details with anyone.If you are concerned that your password has been compromised,you can change it any time you like once you are logged on.Our user database is stored on remote computer servers in a controlled, secure environment,protected from unauthorized access, use or disclosure. Your account login,personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 128bit encryption.

Returns, Selection(s), Show, Stake, Stake unit, Starting prices/SP, Stewards enquiry

Returns

The amount the customer collects including the original stake. Sometimes customers mistakenly refer to returns as winnings.

Selection(s)

The horse, greyhound, football team etc. that the customer has predicted as a winner of a particular event. The selection can be identified in one of these ways:

1. By name

2. Trap or race card no.

3. Football - home (1), away (2), draw (X)

4. Horses 1st fav., 2nd fav., 3rd fav.

5. Greyhounds - 1st fav. Only

Show

A list of prices on an event publicised by SIS or a similar source.

Stake

The amount of money a customer wishes to wager on a particular selection.

Stake unit

The minimum stake needed for a particular speciality bet.

Starting prices/SP

The odds at which a wager is settled unless an alternative price is previously agreed.

Stewards enquiry

An investigation carried out by the stewards into any suspected infringements of the rules during a race.